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Absence management: supporting employees and maintaining productivity
Three-hour online workshop
- Understanding absence policies and legal context
- Early intervention and return-to-work conversations
- Formal absence management process
Adaptive communication
Three-hour online workshop
- Building clarity and impact in verbal and written communication
- Active listening and non-verbal communication skills
- Handling challenging communication scenarios
Anti-bribery: protecting impartiality, influence & trust
Two-hour online workshop
- Understand how influence, perception and access can create real‑world risks
- Navigate grey areas with confidence, practical tools for handling gifts, hospitality etc transparently and fairly
- Strengthen professional judgement, challenge situations appropriately, and record decisions to protect individuals and the organisation
Celebrating and supporting neurodiversity
Three-hour online workshop
- Understanding neurodiversity: what it means, why it matters, and how it shows up at work
- Creating environments where neurodivergent colleagues can thrive
- Confident conversations and inclusive practices that reduce stigma and build psychological safety
Change management during transformation
Three-hour online workshop
- Exploring emotional and operational impact of change on individuals and teams
- Communicating with clarity and empathy during uncertainty and transition
- Equipping yourself with tools to lead, support and adapt through transformation
Coaching and mentoring
Three-hour online workshop
- Distinctions between coaching and mentoring
- Setting coaching goals and frameworks to support team dynamics
- Practical coaching conversations and feedback
Conflict resolution strategies
Three-hour online workshop
- Identifying conflict sources and responding with emotional intelligence
- Navigating difficult conversations with clarity and empathy
- Tools to foster collaboration when faced with conflict
Creative problem-solving and decision-making
Three-hour online workshop
- Using structured and creative approaches to solve real-world problems
- Balancing logic, intuition, and risk in decision-making
- Collaborating effectively to generate ideas and choose a way forward
Customer service excellence and complaint handling
Three-hour online workshop
- Delivering great service through empathy, clarity, and consistency
- Handling complaints professionally
- Turning difficult moments into opportunities for trust and loyalty
Data protection and confidentiality
Two-hour online workshop
- Know what personal data is and how to handle it responsibly
- Understand your role in maintaining confidentiality and data protection
Diversity, equity and inclusion (DEI)
Three-hour online workshop
- Understanding bias, privilege, and systemic barriers
- Building inclusive behaviours
- Creating equity through policy, practice, and psychologically safe team dynamics
Embedding organisational values
Three-hour online workshop
- Exploring how values shape culture and taking the words to create action
- Identifying gaps between stated values and everyday behaviours, and how to close them
- Using values to guide decision-making, leadership tone and team dynamics during change
Emotional intelligence
Three-hour online workshop
- Self-regulation and empathy
- Managing interpersonal dynamics and building great teams
- Applying emotional intelligence to leadership challenges
Equality Act essentials
Two-hour online workshop
- Recognise protected characteristics and types of discrimination
- Understand your responsibilities under the Equality Act in everyday decisions
Facilitating mediation
Three-hour online workshop
- Mediation skills and processes
- Neutral facilitation and framing neutral language
- Case studies and role-play to build confidence
Giving effective feedback
Three-hour online workshop
- Techniques for balanced and actionable feedback
- Encouraging two-way dialogues and coaching moments
- Exploring how feedback shapes culture, confidence, and continuous improvement
High-impact presentation skills
Three-hour online workshop
- Structuring your message for clarity, credibility, and audience engagement
- Using voice, body language, and visuals to enhance delivery
- Building confidence and presence, even under pressure
Managing poor employee performance
Three-hour online workshop
- Addressing performance gaps constructively
- Implementing performance improvement plans
- Balancing accountability and support
Maximising performance through effective appraisals
Three-hour online workshop
- Appraisal frameworks aligned to business goals
- Objective setting and development-focused reviews
- Using appraisals to drive development plans
Measuring and sustaining engagement
Three-hour online workshop
- Understanding what drives engagement and how to spot signs of disengagement early
- Using tools, surveys, and conversations to measure engagement meaningfully
- Sustaining motivation and connection through recognition, feedback, and inclusive practices
Menopause and perimenopause awareness
Three-hour online workshop
- Understanding menopause and perimenopause
- The physical, emotional and workplace impacts of menopause and perimenopause
- Creating a supportive culture: confident conversations, reasonable adjustments, and leadership behaviours for inclusion and retention
Navigating difficult conversations
Three-hour online workshop
- Managing emotions and potential conflict situations
- Structuring conversations for positive outcomes
- Practice sessions with common workplace scenarios
Onboarding and induction for success
Three-hour online workshop
- Creating impactful and engaging onboarding journeys
- Early engagement for retention and performance
- Manager and peer roles in successful onboarding
Prevention of bullying, harassment and sexual harassment
Three-hour online workshop
- Recognising harmful behaviours early, and understanding their impact on individuals and culture
- Responding with clarity, confidence, and care: tools for intervention and support
- Creating a safe, respectful workplace through proactive approaches and inclusive practices