Through the service, we offer a range of guidance to help individuals take the next steps with confidence. This includes helping them find the right words to express their concerns, signposting relevant company policies, and providing sensible, impartial and balanced advice. We can also discuss who may be the most appropriate person within the organisation to escalate concerns to, ensuring that any action taken is both considered and appropriate. Where permission is given, we can raise concerns on the individual’s behalf to ensure they are supported internally.
The service is available during standard business hours and is designed to complement your existing policies and procedures. In addition to internal support, we can also share details of external resources that may provide further advice if needed. Overall, the Speak Up Service helps create a culture of openness and trust, while giving employees a clear and supportive route to raise concerns when it matters most.

